May 6, 2020
We hope this letter finds you and your family in good health. Our community has been through a lot over the last few months, and all of us are looking forward to resuming our normal habits and routines. While many things have changed, one thing has remained the same: our commitment to your safety.
Infection control has always been a top priority for our practice, and you may have seen this during your visits to our office. Our infection control processes are made so that when you receive care, it is both safe and comfortable.
Our office follows infection control recommendations made by the American Dental Association (ADA), the U.S. Centers for Disease Control and Prevention (CDC) and the Occupational Safety and Health Administration (OSHA). We are committed to ensuring that our infection control procedures are current and effective.
To keep our patients and staff safe, we have implemented some infection control procedures. You may see some new processes when it is time for your next appointment. For example:
• You may be asked screening questions both before your appointment and when you arrive in the office. You may be asked to have your temperature taken with a no-touch thermometer.
• You may be asked to wash your hands with soap and water or use hand sanitizer that is available for you at the front check-in counter.
• You may notice that our waiting room will no longer offer magazines, children’s books and so forth, since those items are difficult to clean and disinfect.
• You may be offered fewer scheduling options for your appointment in order to allow for physical distancing between patients. (you may be asked to wait in the car until we are ready to see you. We will text you to let you know so please give us your cell phone number if we do not already have it)
• You may be asked to bring a face mask to wear when you enter the office.
We will also integrate additional infection control measures such as:
-Installing air purification systems throughout the office.
-Install sneeze guards at the check-in and check-out counters.
-Keep a daily staff health screening log
At this time, we do not have a reopening date as we wait for developing guidelines from ADA, as well as health officials at the County and State levels. However, we look forward to seeing you again soon and are happy to answer any questions you may have.
Most of all, thank you for being our patient. We value your trust and loyalty and look forward to welcoming you back to our office.
Dr. Lim and Team at SpringLake Dental